Path of Exile 2 is an eagerly anticipated sequel in the action RPG genre, known for its deep mechanics and engaging gameplay. However, like many online games, players sometimes encounter frustrating issues, such as the “Unexpected Disconnection Occurred” error. This error can disrupt your gaming experience, but fear not! In this blog, we will explore the causes of this error and provide a detailed step-by-step guide to help you resolve it.
Understanding the Error
The “Unexpected Disconnection Occurred” error typically arises when there is a problem with your connection to the game servers. This can be due to various factors, including server instability, network issues, or even configuration settings on your device. Here’s how you can troubleshoot and fix this issue effectively.
How to Fix the “Unexpected Disconnection Occurred” Error in Path of Exile 2
Step-by-Step Guide to Fix the Error
Fix 1: Check Server Status
Before diving into troubleshooting your own connection, it’s essential to check if the issue is on the server side.
- Visit the Official Website: Go to the Path of Exile official website or community forums.
- Look for Server Status Updates: Check for any announcements regarding server downtime or ongoing issues. Developers often post updates about server status, especially during high-traffic times.
Fix 2: Change Gateway
Sometimes, connecting to a different game server (gateway) can resolve disconnection issues.
- Open Path of Exile 2: Launch the game on your device.
- Access Settings:
- Click on the gear icon (settings) usually found in the main menu.
- Select Gateway:
- Look for the “Gateway” option in the settings menu.
- Choose a different server from the list or set it to “Auto” to allow the game to select the best available option based on your location.
Fix 3: Restart Your Router
A simple restart of your router can often fix connectivity issues.
- Unplug Your Router: Disconnect your router from the power source.
- Wait for 30 Seconds: Allow a brief pause for the router to reset.
- Plug It Back In: Reconnect your router to the power source and wait for it to fully restart.
Fix 4: Test Your Internet Connection
Ensure that your internet connection is stable and performing well.
- Run a Speed Test:
- Use a service like Speedtest.net to check your internet speed and stability.
- Look for both download and upload speeds as well as ping (latency).
- Check Other Devices:
- Ensure that other devices connected to your network are functioning properly and not experiencing connectivity issues.
Fix 5: Wait and Retry
If you’ve checked everything on your end and still face disconnections, it might be worth waiting it out.
- Monitor Server Status: Keep an eye on updates from developers regarding server stability.
- Try Again Later: If you continue to experience disconnections after confirming server status, it may be best to wait a few hours before trying again.
Fix 6: Contact Support
If none of the above steps resolve your issue, reaching out for help may be necessary.
- Visit Support Page: Go to the Path of Exile support page.
- Submit a Ticket: Provide details about your issue, including any error messages and steps you’ve already taken. The support team can provide tailored assistance based on your specific situation.